Senior Domestic Mobility & Relocation Specialist

Role summary

Works in conjunction with staff, candidates, HR Managers, vendors and service partners to advise on and coordinate relocation programs. Acts as a relocation and/or advisor and coordinator, according to program, policy, and procedure guidelines. Working with vendors and stakeholders (candidates, HR Business Partners and Line Management), administers programs, determining needs and approaches unique to each culture to optimize satisfaction of candidates/employees. May negotiate with vendors as approved. Advises relocating employees on the policies and limits covering their particular situation. Relocation benefits may include assistance on the disposition of an existing home, departure services (cancellation of leases, utilities, etc.), the acquisition of a new home in a new location, transportation policies, temporary housing allowances, other settling-in allowances, coordination of services provided by vendors including realtors and other services. Manages and tracks all cases and projects assigned. Drafts relocation letters and packages for the relocating candidates/employees (and families). Maintains records and documentation and manages the relocation process from initial eligibility to completion. Maintains key relationships, and provides prompt, responsive service. Monitors dynamic changes impacting needs, recommends policy change while ensuring compliance. Investigates disputes or exceptions to policy, providing research and action justification as appropriate. Within guidelines, may have authority to approve policy exceptions. Certification in Relocation may be required.

Job summary sourced from the Empsight benchmark job library.