SVP Sales Operations

Role summary

Responsible for providing strategic direction and leadership for best-in-class sales solutions that enable and enhance sales productivity and maximize revenue growth. Oversees and executes a wide variety of commercial initiatives across the organization to ensure the company is launch ready. Creates and implements policies, procedures and practices that promote global consistency and enable the organization to track and monitor performance real time, course correct and drive results. Determines, monitors and tracks key performance indicators including pipeline growth, win/loss rates, and quota attainment and provides ongoing feedback through the use of dashboards, reporting and scorecards to executive management and sales team members. Develops a culture of operational excellence and continuous improvement with prioritization and high-level milestones. Using traditional and innovative research methods, oversees the collection of competitive intelligence to create future business opportunities. Enables and optimizes programs, channels, and campaigns by creating educational programs, incentives, analytics and tools. Collaborates and partners with Marketing, Finance, Human Resources, and Compensation to develop and manage sales and marketing programs, sales reporting, sales incentive programs and compensation planning. Provides the infrastructure needed to properly track, monitor, report and administer all sales activities by selecting, implementing and maintaining sales systems and tools. Serves as the subject matter expert on process execution and integration. Typically requires degrees in Business Administration, Finance, Marketing, or related studies plus Sales, Marketing, or Finance experience in large complex organizations.

Job summary sourced from the Empsight benchmark job library.