Manager Key Accounts

Role summary

Manages, directs, or supervises staff and implementing the company’s key account strategies in an effort to achieve targeted revenue, profitability and market share objectives. These accounts are strategically important due to their size, complexity, leadership status within their industry, and revenue and profit potential for a full spectrum of company products and services. Responsible for ensuring that, at an operational level, these types of accounts receive the level of attention and service appropriate to their importance to the company. Depending on level, may maintain the primary relationship in a number of Regional or Global Accounts. Responsible for managing and enhancing an appropriate organizational structure to service the market effectively and ensuring that all levels in the structure are appropriately staffed with experienced, high performing, and motivated sales professionals. Develops and maintains relationships with strategically important clients and may represent the company in critical or difficult negotiations. Provides direction and guidance to Key Account Managers, and Key Account Sales Representative positions to ensure performance objectives are met or exceeded. Requires large account sales and sales management experience.

Job summary sourced from the Empsight benchmark job library.