Expert IT Business Analyst

Role summary

Serves as an important intermediary between the assigned business clients, software development, and other teams in the IT function, and requires a full working knowledge of both environments. Plays an advocacy role for the business clients in all phases of the solution development lifecycle for each of the critical stages, including: initiation, analysis, development, testing, implementation and post implementation follow up. Performs analysis and works closely with the business clients to identify core business issues in order to map out possible solutions. The mapping is used to develop the business case for action, defining the need, the method, and the benefits of proposed solutions. Undertakes analysis to develop the detailed requirements of the solution in order to satisfy the business need. Works closely with Architects and others on the applications development team to refine the solution design, methods and outcomes. In its capacity as the “eyes and ears” of the business, closely monitors progress to ensure that the emerging solution meets the demands of the requirement document. This may require the resolution of any conflicts arising due to any technical deviations from the agreed requirements. Works closely with the testing team, using the requirements document as a critical guide, to ensure that issues are identified and fully resolved prior to roll out. Evaluates how users are working with the solution during the implementation phase and ensures modifications are made, where necessary. Requires Business Analysis or Systems Analysis experience in a large and complex business environment.

Job summary sourced from the Empsight benchmark job library.