Web Customer Support

Salary surveys & compensation benchmarks

2 compensation survey reports publish salary benchmarks for Web Customer Support. Compare what each vendor covers and pick the right one for your organization.

Responsible for support services to users of Internet and extranet sites. Provides technical advice and guidance relative to problems involving user interface, browser, hardware and supporting software. Troubleshoots and restores routine technical service and equipment troubles by analyzing, identifying and diagnosing faults and symptoms. Maintains a knowledge database and call tracking database…