General IT User Support

Salary surveys & compensation benchmarks

5 compensation survey reports publish salary benchmarks for General IT User Support. Compare what each vendor covers and pick the right one for your organization.

Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users� problems, queries or complaints. Assists in hardware and software evaluation and…