Correspondence Customer Service

Salary surveys & compensation benchmarks

1 compensation survey report publish salary benchmarks for Correspondence Customer Service. Compare what each vendor covers and pick the right one for your organization.

Composes electronic correspondence or letters in response to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence. Researches problem areas and documents processes used to correct issues. Recognizes and reports consistent problem…